Refund Policy

We want you to love SocialDesk. If it's not the right fit, here's how refunds work.

Effective October 23, 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team at contact@brightsidesociallab.com and we'll take care of it for you.

Free trials

New subscriptions start with a 7-day free trial. Your card is only charged when the trial ends — cancel anytime before that and you pay nothing.

Cancellations

You can cancel your subscription at any time from your customer portal. After canceling, you keep access until the end of your current paid period.

Questions

contact@brightsidesociallab.com